In the news
- The Department of Telecommunications (DoT) introduced Chakshu, a new platform aimed at enabling telecom users to report fraud or spam callers.
Chakshu Platform
- Chakshu (meaning eyes), accessible at sancharsaathi.gov.in/sfc, empowers citizens to proactively report suspicious communications, as announced by the DoT.
- The government will collaborate with private firms like Truecaller to improve the functionality of the platform.
- The Telecom Regulatory Authority of India (TRAI) is also working on building an app for the ‘Chakshu’ platform.
Features of the platform
- Reporting Options: Users can report various types of frauds, including those related to bank accounts, payment wallets, SIM cards, gas and electricity connections, KYC updates, impersonation, and sextortion.
- Enhanced Reporting Mechanism: Chakshu offers a comprehensive mechanism for reporting fraudulent activities, ensuring that telecom users can address a wide range of concerns.
