💥UPSC 2026, 2027 UAP Mentorship - June Batch Starts

Q.3) The digital payment boom in India is indicative of a larger paradigm shift in the ease of access to financial services. In light of this, examine the role played by JAM trinity in increasing financial inclusion in India. (10 marks)

“Mentor’s Comments”

https://indianexpress.com/article/opinion/columns/digital-payment-boom-financial-inclusion-covid-pandemic-7344673/
-In the intro, mention that India surpassed China in terms of number of digital payments. 
-In the body mention factors such as government policies, pandemic induced behavioral changes and innovations in fintech as some of the factors. In the next part, mention how JAM trinity helped in furthering the financial inclusion. 
– Conclude by mentioning the need to further encourage the innovation and formulating supportive policies.

Comments

49 responses to “Q.3) The digital payment boom in India is indicative of a larger paradigm shift in the ease of access to financial services. In light of this, examine the role played by JAM trinity in increasing financial inclusion in India. (10 marks)”

  1. Vishal Nagle Avatar
    Vishal Nagle

    Ref id 422329
    Please review

    1. Swatantra Avatar
      Swatantra

      Vishal

      You have attempted well but I think you have mixed up the demands of the questions. Question is not exclusively about JAM trinity, it is more broadly asking about digital payments first.

      So start with that, give some data regarding digital payments in intro e.g. the 1st point you have written in body. Then explain a bit about why have they been so successful – mention things fintech innovations like UPI, ease they have provided, also pandemic etc.

      Then you can move to JAM, also you have to use some more data to show how it has been successful in promoting financial inclusion (no of bank accounts, women beneficiaries, amount transferred under DBT, PMGKY etc – you can use these points from the article) and finally end with a conclusion.

      So, I think this answer could be structured better especially the digital payments part.

      Keep writing.

  2. subhashree mallick Avatar
    subhashree mallick

    pay_HH1EGxOD3EGEhl

    1. subhashree mallick Avatar
      subhashree mallick

      once again sorry @swatantra sir the scanned copy was invisible so had 2 post once again i wont repeat this mistake again

    2. subhashree mallick Avatar
      subhashree mallick

      pls review @swatantra sir the above scanned copies are not visible so sorry

    3. Swatantra Avatar
      Swatantra

      Subhashree

      You have written well, but I think in the 1st part you should focus a bit more about digital payment as a whole. JAM trinity is one of its parts, mention 1-2 points about why overall digital payments is booming.

      In JAM also use some more data to substantiate your points, points are good but success can be shown through results only. No of bank accounts opened , women beneficiaries, amount transferred under DBT, PMGKY etc – you can use these points from the article tagged above.

      Keep writing. Read the question carefully and try to address all parts.

  3. Sakshi Jain Avatar
    Sakshi Jain

    #0000416382

    1. Swatantra Avatar
      Swatantra

      Sakshi

      You have understood the question well and your structure of answer is very good. Points are also good, what is majorly missing is data points. This question is essentially about success of digi payments as well as JAM and best way to prove result is through data.

      Go through the article once, you will get many points. Keep them with you, immensely valuable for value addition in such questions, sorts out introduction also.

      Rest of the answer is good, in conclusion you can try to link it with things like SDGs.

      Keep writing.

  4. Utkarsha Yadav Avatar
    Utkarsha Yadav

    Please review
    Payment Id pay_HHWzC2O9xhkaqA

    1. Utkarsha Yadav Avatar
      Utkarsha Yadav

      Please review
      Payment Id pay_HHWzC2O9xhkaqA

    2. Swatantra Avatar
      Swatantra

      Utkarsha

      Very good answer, you have covered most points.
      Financial innovation like UPI, wallets, digital banking & insurance etc is one of the major reasons for boom in digital payments, so you can write it as a separate point under factors.
      Also mention some data about DBT, will help to substantiate your point.

      All in all very good answer for 10 marks. Keep writing.

  5. Gauri Shankar Meena Avatar
    Gauri Shankar Meena

    Payment Id pay_HHlJ1R1WIIMdGT

    1. Swatantra Avatar
      Swatantra

      Gauri Shankar

      You have written a very generic answer, some changes you can make-
      In first part substantiate the statement given in the question. So, after giving data you can write some points about how has digital payment boomed (due to financial services, access, govt policies, innovations like UPI, wallet etc)

      In the 2nd part mention some data showing how JAM is successful, then you can write its advantages as you have written , go through the article tagged above- you will get some very good points(no of bank accounts opened , women beneficiaries, amount transferred under DBT, PMGKY etc ).

      Read some other answers also. Keep writing.

  6. Anupam Singh Avatar
    Anupam Singh

    Refid# 422544

    1. Swatantra Avatar
      Swatantra

      Anupam

      You have tried well, but I think you missed out on some core demands of the question. First of all, paradigm shift means a fundamental shift (in this case from cash to digital payment), so you have to write how this change happened – mention things like UPI, wallet, govt schemes for internet connectivity, pandemic etc here.

      Next, you have just defined JAM in detail, question is about how JAM helped, again you have to give some data about its success(how many people opened JAM account, how much was transferred, in pandemic how has this helped etc). Only defining won’t fetch you marks.

      Conclusion is okay but you can link it with SDGs and end on a more positive note as this question is more about success of digital payments, JAM trinity etc

      Keep writing. We’ll improve together.

  7. Naresh Venkat Saragadam Avatar
    Naresh Venkat Saragadam

    REF ID: #0000422921

    1. Swatantra Avatar
      Swatantra

      Naresh

      You have interchangeably used JAM and digital payment, however that is not the case. JAM can be considered one of the components of digital payments. Suppose you are using Google pay to do a digital payment, but you don’t have a jan dhan account but a salary account- so your transaction will be counted in digital payment but not in JAM.

      So, first write about digital payment and why it is booming (mention things like UPI, wallet, govt schemes for internet connectivity, pandemic etc), then come to JAM.

      Also give some data regarding JAM(no. of bank accounts opened , women beneficiaries, amount transferred under DBT, PMGKY etc )

      I think you have the content but you made a hodge-podge of everything while writing, try to structure it better, take help from mentor’s comments if need be. Keep writing.

  8. Vivek H Avatar
    Vivek H

    Payment Id : 115213946268

    1. Swatantra Avatar
      Swatantra

      Vivek

      Try to upload a scanned copy or zoom the image before clicking otherwise it is difficult to read.

      You have very quickly jumped upon JAM, the statement in the question more broadly covers digital payments, JAM is just one of the components of digital payments.
      So, first you can write 3-4 lines about why this paradigm shift from cash economy to digital payments( mention things like UPI, wallet, govt schemes for internet connectivity, pandemic etc )

      In the part about JAM your points are good but the question asks how has it impacted financial inclusion and one of the best ways is to give some conclusive data which shows the same.

      No of bank accounts opened , women beneficiaries, amount transferred under DBT, PMGKY etc – you can use these points from the article tagged above.

      You have tried well, but try to identify the key 2-3 demands of the question and address them, read the question carefully.

      Keep writing. 🙂

  9. Rahul Kumar Avatar
    Rahul Kumar

    Pay id — pay_HHfL00yH7yO4Mb

    1. Swatantra Avatar
      Swatantra

      Rahul

      You have understood the question well, your structure is also good. First part you have addressed suitably.

      In the 2nd part mention some data showing how JAM is successful, then you can write its advantages as you have written , go through the article tagged above- you will get some very good points(no of bank accounts opened , women beneficiaries, amount transferred under DBT, PMGKY etc ).

      Data is the most conclusive way to prove the role of JAM in financial conclusion, so your answer should have some.

      However, your attempt is very good. Keep writing.

  10. Harshaa Sharma Avatar
    Harshaa Sharma

    Idpay_HJ2s89guguFYwg

    1. Swatantra Avatar
      Swatantra

      Harshaa

      You have started well but very quickly you jumped upon JAM, the statement in the question more broadly covers digital payments, JAM is just one of the components of digital payments.
      So, first you can write 3-4 lines about why this paradigm shift from cash economy to digital payments( mention things like UPI, wallet, govt schemes for internet connectivity, pandemic etc )

      In the part about JAM your points are good but the question asks how has it impacted financial inclusion and one of the best ways is to give some conclusive data which shows the same.

      So, some data points no. of bank accounts opened , women beneficiaries, amount transferred under DBT, PMGKY etc will add immense value to the answer. You will get these in the article tagged above in detail. Please make use of it.

      Keep writing, I see that you have started using paragraphs at least. 🙂

  11. ankita thakur Avatar
    ankita thakur

    Payment id-HJHAZEWKSzM3CX

    1. Swatantra Avatar
      Swatantra

      Ankita

      You need to structure the answer better.

      Go according to the question, it is better, start with data regarding digital payments in intro e.g. the points you have written in body. Then explain a bit about why have they been so successful – mention things fin-tech innovations like UPI, ease they have provided, also pandemic etc.

      Then you can move to JAM, also you have to use some more data to show how it has been successful in promoting financial inclusion (no of bank accounts, women beneficiaries, amount transferred under DBT, PMGKY etc – you can use these points from the article) and finally end with a conclusion.

      The question is not asking what is JAM but it is asking how has JAM helped, you have to answer accordingly.

      Read some of the other answers. Keep writing.:)

  12. shivanshu pandey Avatar
    shivanshu pandey

    pay_HH4AoVE2qPd386 p.s review

    1. Swatantra Avatar
      Swatantra

      Shivanshu,

      You have understood the demand of the question and your structure of the answer is good.

      In first part you can give examples of things like UPI, wallet, internet connectivity scheme etc to show how has these things boosted digital payments.

      Second part is good, you have addressed most of the points.

      However, write a conclusion, the leakage point is more of an advantage of JAM only, you can link financial inclusion with SDGs for a good conclusion.

      Keep writing. 🙂

  13. Fun Learning with Rajlaxmi. Avatar
    Fun Learning with Rajlaxmi.

    Review
    Ref no 0000420120

    1. Swatantra Avatar
      Swatantra

      Rajlaxmi,

      Good attempt, especially the JAM part and the conclusion is very good.

      However, you can write some points about why digital payments boomed in the starting before going to JAM. That will substantiate the statement given in the question.

      Mention things like UPI, wallet, govt schemes for internet connectivity, pandemic etc as reasons for increasing digital payments.

      Read some of the other answers. Keep writing. 🙂

  14. Dr. House Avatar
    Dr. House

    REF ID: #0000425733
    Please review

    1. Swatantra Avatar
      Swatantra

      Dr House

      Your answer is very good, you can quote some data in the first part show how digital payments have boomed, it will substantiate your arguments. Points are good.

      In the 2nd part, very briefly mention what JAM trinity is before listing out advantages etc, you can use some more data here also, question is about success of JAM, so data will prove it.

      Rest of the points are good, keep writing 🙂

  15. Kartikey Singh Avatar
    Kartikey Singh

    pay_HHogiMPYpQ87sC

    1. Swatantra Avatar
      Swatantra

      Kartikey

      JAM is one part of digital payments, before jumping to JAM in the first part mention in 2-3 lines about why digital payments have broadly boomed.

      You can give reasons like- fin-tech innovations like UPI, ease they have provided, internet connectivity, government intervention, pandemic etc.

      Second part is well written, write about DBT, it is one of the major area where JAM has helped, you can also quote some data to substantiate your argument.

      Conclusion is good. Keep practicing. 🙂

  16. vamsidhar namburi Avatar
    vamsidhar namburi

    #0000422551
    Please review @Swatantra sir

    1. Swatantra Avatar
      Swatantra

      Vamsidhar

      You have made a good attempt. Digital payment has been booming not just because of JAM, so you can write 2-3 points about that before picking up JAM. Mention things like fin-tech innovations like UPI, wallet, internet connectivity, government efforts, pandemic etc

      Second part is good, you can mention some more data from the article to conclusively prove your points, also include a dimension about how it has helped women- SHGs, directt transfers etc

      Points are good overall.

      Read some other answers. Keep practicing. 🙂

  17. Sonal Sharma Avatar
    Sonal Sharma

    #0000422288
    Kindly review.

    1. Swatantra Avatar
      Swatantra

      Sonal

      Very well-written answer, you can cut down on explanation a bit in the first part and add some more dimensions in JAM. Such as how it has helped women through DBT and SHG linkages with bank account etc, you can use some more data especially about no. of accounts opened etc to substantiate your arguments.

      Points are good, not much scope of improvement on that part.

      Keep practicing. 🙂

  18. M G Avatar
    M G

    Please review Q3
    ID num- 0000423898

    1. Swatantra Avatar
      Swatantra

      M G

      You have made good attempt, but I think in the 1st part you should focus a bit more about digital payment as a whole. JAM trinity is one of its parts, mention 1-2 points about why overall digital payments is booming.

      In JAM also use some more data to substantiate your points, points are good but success can be shown through results only. No of bank accounts opened , women beneficiaries, amount transferred under DBT, PMGKY etc – you can use these points from the article tagged above.

      In conclusion, you can link these interventions with SDGs.

      Points you have written about JAM are good. Keep writing. 🙂

  19. SUMITA DOWERAH Avatar
    SUMITA DOWERAH

    Payment Id
    pay HFrdyJMOEZ9967
    Please review, Sir.

    1. Swatantra Avatar
      Swatantra

      Sumita

      Very well-written answer, just use some data points from the article given above to substantiate your arguments.

      How many accounts opened, how much transferred, no. of women beneficiaries– these all data you will get, use them to indicate practically what all changes JAM has brought. Also, you can include a separate point about how it has helped women to give more diversity to the answer.

      Points are good, structure of the answer is also good. Keep writing. 🙂

  20. Rohan Sinha Avatar
    Rohan Sinha

    Order number #0000420396
    @swatantra

    1. Swatantra Avatar
      Swatantra

      Rohan

      Before going to JAM, explain briefly about why digital payments have boomed. That will substantiate the statement in the question. Give examples of fin-tech innovations like UPI,wallet, government efforts,internet connectivity, pandemic etc

      In JAM first briefly mention what is it, you can do that by drawing a very simple diagram. Also use some data from the article to show its success (no. of accounts opened, money transferred etc )

      Points are good but everyone is writing the same points, so you have to add some differentiators. You can mention a point about it has helped women through DBT, SHG-bank account linkage etc

      Read some other answers also. Keep writing.

  21. Vishnu Agrawal Avatar
    Vishnu Agrawal

    Order id: 0000422561

    1. Swatantra Avatar
      Swatantra

      Vishnu

      First part of the answer is very good but you have almost skipped the 2nd part. Write specifically about success of JAM, just defining it won’t do. You can define by making a simple diagram showing connection of J, A and M.

      How many accounts opened, how much transferred, no. of women beneficiaries– these all data you will get, use them to indicate practically what all changes JAM has brought. Go through the above article if not done.
      Then you can mention some of its benefits for farmers, women, stopping corruption and leakages etc. Also you can mention DBT here instead of the earlier point.

      Nice attempt but pay equal attention to all parts of the question. Keep writing. 🙂

      3.5/10

  22. Mradul sharma Avatar
    Mradul sharma

    ref id- #0000422539

    1. Swatantra Avatar
      Swatantra

      Mradul

      Well written answer. Not much scope of improvement in this. Mention a point about women- role of JAM in women empowerment.

      Also you can make a simple line diagram explaining what JAM is.

      Nice attempt. Keep writing. 🙂

  23. Tanushree Choudhary Avatar
    Tanushree Choudhary

    #416440

    1. Swatantra Avatar
      Swatantra

      Tanushree

      Your points are all good, do some value-addition.

      Add some data to show the success of JAM, data is the best way of proving results. How many accounts opened, how much transferred, no. of women beneficiaries– these all data you will get, use them to indicate practically what all changes JAM has brought.

      Also give examples of schemes such as PM Garib Kalyan package, PM KISAN etc to explain how DBT works.

      Also you can mention a point about how it has empowered women by transferring monry directly into their accounts.

      Nice attempt, keep writing. 🙂

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