Mentor’s Comments-
- Begin by defining emotional intelligence.
- In the body, first mention the role of EI in perceiving emotions, using emotions, understanding emotions, and managing emotions. Next, link the emotional aspect of EI with communication and persuasion attempting to influence an outcome or followers using- authority, consistency and commitment, liking and reciprocity/reciprocation etc.
- Complete the answer by stressing on the implications for leaders and employers in understanding the importance of interpersonal relationships in the organizational context.
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